Doctors’ Administrative Solutions (DAS) provides people-based technology solutions for physician practices through electronic health records (EHR) and related products, services, training, and the creation of a connected healthcare community.
DAS changes the paradigm through a holistic approach that focuses on people and process along with technology, including on-site training and implementation, local customer support, and a Total Cost of Ownership program that eliminates the hidden expenses otherwise associated with EHR deployment and continuing use.
Experience
Founded in 2003 as a practice management company, DAS helped struggling physician practices become profitable. DAS quickly recognized the importance of utilizing technology to increase efficiency, implementing EHRs in hundreds of practices nationwide.
Local Expertise
The transition to EHR is more than simply installing software; it is best accomplished with in-person training and on-going support. That's why we focus on the Tampa Bay area, where our support staff works in practices, side by side with our clients, to ensure a successful EHR implementation. Unlimited training and support is a part of every EHR contract at DAS - at no additional charge.
Service
DAS is more than a software vendor; we are a Solutions Partner for our physician practices. Account managers work closely with clients to maximize their return on investment. Quarterly account reviews provide clients an opportunity to evaluate use of the system, achievement towards meeting government incentives and key financial data.
| To ensure that our customer service levels remain the highest in the industry, DAS utilizes the Net Promoter Score®, a "straightforward metric that holds companies and employees accountable for how they treat customers." Click for more information on NPS »
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Net Promoter Leaders
Source: Satmetrix 2010 Net Promoter Benchmark Study of US Consumers
| Company |
NPS |
| Apple |
+ 78 |
| Google |
+ 63 |
| Verizon |
+ 41 |
| American Express |
+ 27 |
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Award-Winning
DAS has been recognized by many as Tampa Bay's EHR experts. In 2007, DAS gathered support from local, state and national politicians, business leaders, and the medical community and successfully led the initiative to receive a $3M software grant from the Center for Community Healthcare Leadership on behalf of the Tampa Bay community. The DAS initiative was chosen from more than 90 other competing cities. More recently, DAS has been recoginzed by IT Florida with the 2008 IT Leadership Award; Tampa Bay CEO Magazine, Tampa Bay's Top 100 Business Leaders in 2009; finalist, Tampa Bay Technology Forum's Quantum Leap Technology Award 2009; semi-finalist, Greater Tampa Chamber of Commerce, Small Business of the Year 2009.
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.