In the 20 years Dr. Jonathan Axel has been practicing pulmonary medicine, documents have never been so easy to read, patient history has never been easier to track and review, and billing revenue has increased.
In the same amount of time it used to take to see a patient and scribble a note, Dr. Axel can chart the visit in Aprima and his staff can print out a clinical summary that shows everything he completed during the visit.
“My handwriting isn’t stellar,” says Dr. Axel, “If you’re the primary care physician trying to read the diagnosis on a note I wrote by hand, you may or may not know what I’m telling you to do with your patient.” Now everything is legible and the communication is clean. “
Since implementing Aprima, Dr. Axel’s note is more complete and standardized, as the system prompts him to ask every patient a series of questions based on their disease. “In the history section, it’s programmed for us to ask all the right questions from their smoking history to their work history,” says Dr. Axel, “It pulls the meds they are on from the pharmacy clearinghouse. It’s programmed to ask about allergies and vaccines. You don’t run the risk of missing anything.”
One of Dr. Axel’s favorite features is Aprima’s follow-up visit functionality. When a patient arrives for a follow-up visit, the system automatically pulls over the questions asked from the previous visit into the new note. This makes it easier and more efficient to update the patient’s medical history and condition.
As the system prompts Dr. Axel to go through a standardized series of questions, it simultaneously calculates the appropriate CPT code for the visit. Per Dr. Axel, “I don’t have to worry if I am over coding.” Aprima also lets him know when he has met the criteria for a higher level of service. “That’s an advantage,” says Dr. Axel.
New Prescribing Efficiencies
Prescribing medications is another efficiency of the program. Most importantly, “I don’t have to handwrite the prescriptions!” says Dr. Axel.” Refills are also easier for both the physician as well as the patient. Now, when a patient needs a refill, Dr. Axel just selects the drug in their patient chart, clicks refill and it’s done. He doesn’t have to worry about patients losing their prescriptions because the prescriptions go directly through Surescripts to the patient’s pharmacy.
The greatest value Dr. Axel sees in selecting Aprima is the service and support he receives from DAS. “From talking to colleagues, the level of personalized service DAS provides is far better than what my colleagues who use other EHR systems are receiving from the two big competitors in this area,” says Dr. Axel. One group he has talked to is having trouble getting a person to come to their Plant City office to help with attestation. When it came time for Dr. Axel to attest, DAS was there for him. “Jennifer went into the system, pulled up each of the numbers and supported me [through the entire process],” describes Dr. Axel, “It’s the equivalent of having an accountant help you fill out your tax return. They hold your hand through it for lack of a better word. [DAS] is a good company.”
“DAS’ level of support far exceeds their competitors,” raves Dr. Axel, “Based on that service, I’ve recommended DAS to several colleagues.”
Jonathan P. Axel, M.D., P.L.L.C. was converted to Aprima from Vitera – Sage Intergy PM and paper charts.